How will artificial intelligence affect human relations at work?

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During the 21st EAWOP Congress, organized by the Polish Association of Organizational Psychology in Katowice, Poland, May 24-27, I also had the opportunity to interview Prof. Sharon Glazer of the University of Baltimore and the University of Maryland, Applied Research Lab, on behalf of the Interdisciplinary Center for Personnel Development (University of Silesia in Katowice).

Prof. Sharon Glazer has made significant contributions to the field of applied psychology, particularly in relation to occupational health and stress research. Her research interests focus on various occupations and applied psychology issues in countries such as Brazil, Peru, India, Spain, Italy, Hungary, Israel and Japan.

We discussed the following topics with Prof. Sharon Glazer during the interview:

  • What has happened in the last two years that has changed our lives, our work and the way we think about ourselves and the world we live in?
  • What is the contribution of work and organizational psychology to the world?
  • We keep hearing about ChatGPT. Which professions will be replaced by artificial intelligence the fastest?
  • What qualities must an “artificial” manager have in order to influence people’s work?
  • How will we develop new competencies? Is it possible to prepare for the changes associated with the development of artificial intelligence?
  • What can we, the work and organizational psychology community, offer to help lead and manage change?
  • In what and in what sense will an “artificial” manager, based on artificial intelligence, be better than a human in a managerial role?
  • What processes or factors could lead to a human acting as a manager being replaced by a machine equipped with artificial intelligence?
  • What changes are desirable? What changes are necessary? Can we make the desired changes at all? In what ways?
  • Where is our voice as a work and organizational psychology community? What do we need to say? How should we say it?
  • What would be the consequences if the team manager was replaced by a robot manager, built on artificial intelligence?
  • What might it look like to work in a team where the manager and several team members are robots based on artificial intelligence?

See the interview on the channel of the Interdisciplinary Center for Human Resources Development (University of Silesia in Katowice):