In the previous post, I outlined how I conduct research using online managerial tools. Let me remind you that the world of a manager is built quite simply with three elements: the organizing problem, the managerial technique used to solve that problem, and the tool needed to apply that technique. Managerial tools are measuring instruments – by recording how they are used, we can say something about how the manager behaved. In researching the impact of these tools on a
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