Posted by In relations between a superior and a subordinate, a very common reason for conflict is, on the one hand, the superior’s lack of interpersonal skills and, on the other hand, the subordinate’s inability to listen actively. Prolonged conflict between a superior and a subordinate often even leads to an employee leaving.
Conflict is often perceived as a threat to the existing order and order in the company. Noted in its final stage, it usually brings more harm than good. However, it is important to realize that incompatibility of views, goals and aspirations is one of the basic elements of social life. Instead of subconsciously avoiding conflict situations, it is worth taking a better look at the conditions that could cause conflicts within teams or between a superior and a subordinate.
The primary source of conflict is inadequate communication within the organization. This refers to the lack of clarified and defined channels of information flow. In relations between a superior and a subordinate, a very common reason is, on the one hand, the superior’s lack of communication and interpersonal skills and, on the other hand, the subordinate’s inability to actively listen and draw conclusions.
Conflicts can be divided into intrapersonal and interpersonal. The former are experienced by everyone when beliefs and values conflict, or there is a problem in making a rational decision due to an excess of information. According to psychologists, such conflicts often lead to neurosis and depressive states. They further aggravate problems in making even the simplest decisions.
Interpersonal conflicts always involve two different people or groups with different goals. Such conflicts arise because of differences in the values valued by the parties. They can involve the distribution of resources among employees, the exercise of control and power over others, and how to coordinate the activities of subordinates. In addition, conflicts in a company often arise because of differences in characters and work styles.
If the conflict arises between employees of a team or people from different departments, the situation can be managed quickly. Worse, however, is when a subordinate goes on the warpath with his superior. Then the position of both parties is not equal, and the manager then has an unbeatable argument – formal authority and power resulting from his function in the company. A prolonged conflict between a superior and a subordinate often even leads to the employee’s departure.