In the previous post, I introduced the “behavioral unit” as the basis for extracting a managerial activity that is recorded by a managerial tool and, at the same time, the managerial tool allows you to perform this activity. Let me remind you that one behavioral unit (“behavioral unit”) corresponds to one managerial tool. In other words – each managerial tool is used to perform only one managerial activity. But let’s go further in these considerations, because you’re probably wondering how
Continue reading